Support

We're happy to help. Email hello@getotti.app and include your iPhone model and iOS version.

Common questions

My Plus purchase isn't showing

Open Settings in Otti and tap Restore purchases. Make sure you're signed in with the Apple ID used to buy it.

How do I cancel my subscription?

On your iPhone: Settings, tap your name, Subscriptions, Otti. Or use Manage subscription in Otti's Settings.

Can I change my currency?

Yes, in Settings. Otti asks whether to keep your amounts as they are or convert them with a rate you enter. It never converts silently.

I'm not getting reminders

Check Settings, Notifications, Otti on your iPhone, and the reminder time in Otti's Settings.

How do I export or delete my data?

Export a CSV from Otti's Settings. Deleting the app removes the data stored on your device.

My streak looks wrong

Streaks follow your iPhone's date and time zone. If you travelled or changed the clock, email us and we'll look into it.